Extreme Customer Service is our Goal. Quality ideas center on empowering THNC associates to provide the kind of service they would like to encounter had they been a caller. This isn’t easy and takes a lot of attention, training, and practice. It is important that our words and actions are actually interpreted by the public in the correct and intended way.
Our Code of Ethics and our Ethical Standard are statements of our intentions. The service we provide to you is a reflection of how well we are doing at meeting our goal.